Cloud 9· fencing
ninety days of spring
The season doesn’t wait for callbacks.
Fencing is a year of revenue earned in about ninety days — and in those ninety days the phone rings faster than any crew can dig. Every bid request that waits a week dies in the pile; every call that rings out while you’re on the auger builds someone else’s fence. Cloud 9 answers the whole rush: first ring, both languages, walkthroughs booked into windows your crews can actually keep, and every open bid followed until it’s a scheduled build. Fourteen jobs, one flat rate — and the property-line questions always come straight to you.
$1,497/mo — front desk + marketing, everything included. First month today · no setup fee · cancel anytime.
the pile-up
Spring hands you a year of work. Once.
The first warm Saturday, every yard in town decides at the same time — and the bids go to whoever answers and shows up to measure. The desk takes the whole surge: every call picked up at the first ring, the walkthrough booked before the goodbye, footage and materials captured so you arrive ready to price. The requests your crews can’t reach this week don’t leak away — they’re confirmed, kept warm, and sequenced into the schedule you actually have. The season stops being triage and starts being a queue.
The desk → EN ⇄ ES → Walkthroughs booked → Last year’s list →
the ring-out
You can run the auger or the phone. Not both.
Every fence builder knows the feeling: the pocket buzzing while both hands are on the machine. Those calls don’t wait — roughly 27% of callers give up and never call back if their first call goes unanswered (Invoca), and in a ninety-day season that’s giving away a quarter of the year. The desk picks up while you dig: books the walkthrough, answers the cedar-or-chain-link question in your words, and texts the confirmation before the caller can try the next name on the list.
the street sees it
A fence is the only bid the whole block gets to inspect.
Every neighbor watches it go up, and the next three jobs on the street start with “who built yours?” The machine makes sure the answer finds you: about 98% of people read reviews before hiring local, and the company that answers its reviews gets chosen 88% to 47% over the silent one (BrightLocal, 2024). Most fence shops leave that advantage on the ground — Jobber’s trends survey found AI running in 88% of the home-service shops that feel confident about the year, and in 27% of the ones bracing to lose ground (Jobber Home Service Trends, 2026). Reviews asked while the stain dries, answered in your voice; “fence company near me” pointed at you; the finished lines posted where the block scrolls. And the machine answers to a name, not a ticket queue: every post it sets is owned by Willie, San Antonio.
Reviews → Local SEO → Pages → Listings → Social → Ads at cost →
the property lines
Four lines the desk never crosses.
STAKE 1 · SETPrices are quoted only as you preset them — no per-foot guesses, no discounts invented at the fence line.
STAKE 2 · SETProperty-line and survey questions go to you, word for word. A front desk doesn’t adjudicate boundaries, ever — it books the conversation and you draw the line.
STAKE 3 · SETHOA covenants are collected, never interpreted. The desk gathers the paperwork you ask for; reading the rules stays with you.
STAKE 4 · SETYour customer list and every transcript stay yours — readable anytime, never shared, sold, or rented back; anything heated escalates to you with the whole thread.
the gate
One latch, and the whole crew walks in.
Everything swings on one flat rate: $1,497 a month — or $998 a month billed annually ($11,976 for the year, four months free) — for all fourteen jobs: the desk · bilingual · walkthroughs · text-back · bid follow-up · deposits · last year’s list · season campaigns · reviews · local SEO · pages · listings · social · ads at cost. First month today, no setup fee, month-to-month, cancel anytime, live in about four days, texting from your number once carrier registration clears, ad budget at cost. The price holds its line — set once, standing for as long as the fence. The blueprint view lives at the machine and the one price.
asked over the fence
Eight questions, traded across the line.
It’s April and I’m getting more bid requests than I can walk. What does the desk do?
It stops the overflow from becoming other people’s jobs. Every call answered on the first ring — your company’s name, English or Spanish — every walkthrough booked into windows your crews can actually honor, and the details captured up front: footage, material, gates, corners, what the neighbor’s side looks like. The requests you can’t walk this week stay warm instead of walking off, because the desk keeps talking to them while you build.
I gave a bid two weeks ago and heard nothing. Typical?
Completely typical — and completely winnable. A fence bid dies quietly while the homeowner compares two other numbers and waits for someone to make it easy. The desk runs your follow-up: answers the material and stain questions the same hour, in your words at your prices, checks in on the schedule you set, and hands you the yes while the other two bids are still meaning to call back. The bid that stays in the conversation is the one that gets built.
Half my calls come while I’m running an auger. What happens to them?
They get answered anyway — every one, at the first ring. Roughly 27% of callers give up and never call back if their first call goes unanswered (Invoca), and in a ninety-day season you can’t give a quarter of the phone away. The desk answers while you dig, books the walkthrough, and texts the confirmation before the caller can dial the next fence company on the list.
¿Atiende en español?
Por completo, a toda hora. La llamada para pedir presupuesto, la visita para medir el terreno, las preguntas sobre cedro o malla, la confirmación de la obra y el cobro — todo en español o en inglés, cambiando de idioma a mitad de frase si hace falta. En San Antonio, la cerca se la lleva el que contesta en el idioma de la casa.
A customer is fighting with their neighbor about the property line. What does the desk say?
Nothing it shouldn’t. Property-line disputes, survey questions, and where-exactly-the-fence-can-go conversations route straight to you, word for word — a front desk doesn’t adjudicate boundaries. Same for HOA rules: the desk can note that the customer has an HOA and collect the paperwork you ask for, but reading and interpreting covenants stays with you. It books the conversation; you draw the line.
How do people pick a fence company?
They look over the fence, then look at their phone. About 98% of people check reviews before hiring local, and the company that answers its reviews gets picked 88% to 47% over the one that goes quiet (BrightLocal, 2024). A fence is the most visible thing you’ll ever sell — the whole street sees it going up. The machine works that: the review asked while the stain is still drying, answered in your voice, “fence company near me” pointed at you, and the finished lines posted where the neighborhood scrolls.
Winter is dead for us. Do I pay for a desk to sit quiet?
Winter is when the desk earns spring. It re-engages last year’s bid list before the rush, runs your season-opening campaign, keeps the reviews and listings warm, and answers the January caller planning a February build — the easiest job of the year, booked before your competitors wake up. Month-to-month means you decide — and the point of the winter work is that March opens with the list already warm.
What does it cost?
$1,497 a month flat — the front desk and the marketing together, all fourteen jobs. Billed annually it’s $998 a month ($11,976 for the year — four months free). First month today, no setup fee, month-to-month, cancel anytime, ad budget at cost. And the price holds its line: set once, standing for as long as the fence.
before the ground thaws
Next spring is already ringing. Answer it this year.
The first warm Saturday will hand your town a hundred fence decisions in one weekend. The shops that win it are the ones whose phones answer, whose bids follow up, and whose winters were spent warming the list. Start the desk before the ground thaws — auger season or not.
Rather not talk to anyone yet? Run the free 60-second audit for your fence company — see where you stand first.
SE HABLA ESPAÑOL · PROPERTY LINES ARE YOURS TO DRAW · SAN ANTONIO, TX
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