Every happy customer gets asked for a review at exactly the right moment — by text and email — so the 5-stars keep coming. Replies are written in your voice, your best reviews show up on your site, your Google profile stays sharp, and the rare unhappy one gets caught before it goes public. Never gated, never faked.
Comes inside The Marketing Team · from $1,997/mo · first month today.
Showed up on time, did spotless work, and texted me updates the whole way. Couldn't ask for more.
Answered my call at 8pm and had someone out the next morning. These folks are the real deal.
Fair price, clean job, and they followed up after to make sure I was happy. Highly recommend.
Before anyone calls, they read your reviews — how many, how recent, how you respond. The business with more recent 5-stars wins the click, the call, and the job, even when the work is identical. Reviews are also one of the strongest signals Google uses to decide who shows up in the local map.
The job goes great, the customer would happily leave a review — but nobody asks, so it never happens.
star lostYour last review is from a year ago. To a new customer, that reads as "slowing down."
staleOne unanswered 1-star sits at the top, unaddressed — and it's the first thing they read.
unansweredAsking every happy customer — automatically, at the right moment — quietly makes you the obvious choice in your area.
Everything it takes to earn reviews steadily, answer them well, catch problems early, and put your reputation to work bringing in the next customer.
What it doesThe moment a job wraps or an invoice is paid, the customer gets a friendly review request by text and email, with a one-tap link straight to your Google or Facebook page.
Why it mattersThe number-one reason businesses don't have reviews isn't unhappy customers — it's that nobody asks. Asking everyone, every time, is what makes the count climb.
What it doesRequests go out when satisfaction is highest, and a polite nudge follows if they don't get to it the first time.
Why it mattersMost people mean to leave a review and forget. A well-timed reminder is the single biggest lever on how many you actually get.
What it doesReal reviews on the platforms that matter for getting found — and we never screen or "gate" them. Every customer is asked the same honest way.
Why it mattersFiltering customers so only happy ones reach Google violates the rules and risks your profile. Doing it right keeps you trusted and compliant.
What it doesEvery review gets a reply — gracious thanks for the good ones, a calm and professional response to the rare tough one.
Why it mattersFuture customers read your responses, not just your stars. Replying shows you're attentive — and a thoughtful answer to criticism builds more trust than a wall of 5-stars.
What it doesIf a customer signals they're not thrilled, you're flagged right away so you can make it right privately — before frustration turns into a public 1-star.
Why it mattersThe best reputation defense is a fast, human save. Catching it early protects your average and often turns a critic into a fan.
What it doesYour best reviews are pulled onto your site automatically, so the proof is right there when a visitor is deciding whether to call.
Why it mattersA real, current review wall converts browsers into callers — no copy-paste, and it never goes out of date.
What it doesYour Google Business Profile is optimized and kept current — categories, services, hours, photos, and posts — alongside the steady stream of fresh reviews.
Why it mattersReviews plus an optimized profile are among the strongest signals for ranking in the local map. Reviews don't just look good; they help you get found.
What it doesA simple monthly summary: how many reviews came in, your current rating, and how it's trending — no vanity dashboard.
Why it mattersYou see your reputation growing in plain numbers, so you know the work is paying off.
As soon as the work's done or the invoice is paid, the customer gets a friendly ask by text and email with a one-tap review link.
They leave a 5-star on Google or Facebook in seconds — and it gets a reply in your voice, fast. Any unhappy signal is flagged to you privately first.
The review shows on your site, boosts your Google rank, and helps the next customer choose you.
Reputation is one of seven specialists. The real power is how they compound together.
Never. Every review comes from a real customer of yours. We simply make sure each happy one is asked at the right moment — and we never hide or screen anyone out.
Some services secretly filter customers so only happy ones reach Google. That's against the rules and it shows. We ask everyone the same honest way — which is what keeps your profile trustworthy and compliant.
Google and Facebook are the priority because they drive how you get found. We focus the asks where they move the needle for your business.
We do — in your voice, promptly. You can leave it fully hands-off or approve replies; your call.
If a customer signals they're unhappy, you're flagged to make it right privately first. If one still posts publicly, we draft a calm, professional response — handled well, it actually builds trust.
Usually right away — the first requests go out as soon as jobs wrap. The count builds steadily from there, week over week.
Yes. A steady stream of fresh reviews on an optimized profile is one of the strongest local-map ranking signals — it's why reviews and local SEO work together.
It's part of The Marketing Team at $1,997/mo — first month today, no setup, cancel anytime. Bundle it with the Front Desk as the Full Team and save.
The Reputation Manager is one of seven specialists in The Marketing Team. You hire the whole growth department — so your reviews, SEO, listings, social, nurture, and ads all work together and feed your front desk. Pay yearly and the custom site is free.
See how the asking and replying works on a quick call. No pressure, no jargon.
Se habla español · Google & Facebook · never gated