Cloud 9· solar
FOR SOLAR INSTALLERS · WHILE THE CREW IS ON A ROOF · EN ⇄ ES
You paid good money for that lead. So did three other installers.
Solar is the one trade where the lead itself is bought — from your ads, your forms, or an aggregator that sold the same family to everyone on the list. It spoils in minutes, and it rings while your whole company is on a roof. Cloud 9 answers it in seconds, qualifies it with your questions, books the site assessment, and then does what nobody has time to do: works the months between the quote and the yes. Fourteen jobs, one desk. The numbers stay yours.
$1,497/mo — front desk + marketing, everything included. First month today · no setup fee · cancel anytime.
01 · THE RACE — A LEAD SOLD FOUR TIMES
The cycle takes months. The shortlist takes minutes.
A $15,000–$40,000 install (market range, not a quote) buys a careful homeowner — but careful families still shortlist fast, and aggregators sell the same name to several shops at once. Answering a new lead in five minutes instead of thirty makes you up to 21× more likely to qualify it (MIT Lead Response Study, 2007), and roughly 27% of callers who reach nobody simply never call back (Invoca). You already paid for the name. Only the installer who answers first gets to be patient with it.
02 · THE WAIT — SIX MORE BILLS BETWEEN QUOTE AND YES
Every month they wait, the power company argues for you. If anyone’s still writing.
Between your proposal and their yes, a family sits through billing cycle after billing cycle — comparing bids, calling their bank, waiting for a spouse to agree. 93% of leads that convert are reached by the sixth attempt (Velocify, ~3.5M leads), and almost no installer runs attempt four from a rooftop. The desk runs your cadence for as long as it takes, in your name — and hands the family back the week they decide.
Follow-up → Old quotes revived → Email & text → Deposits by text →
03 · THE TRUST VOTE — WON BEFORE THE PORCH
Door-knockers poisoned the well. Looking established is the antidote.
A family burned by a disappearing installer checks everything: your stars, your replies, whether your company looks like it will exist in year twelve of the warranty. Around 98% of people read reviews for local businesses, and 88% would pick a business that replies to its reviews — versus 47% for one that ignores them (BrightLocal, 2024). Meanwhile the split is stark: 88% of home-service shops confident about the year ahead run AI, versus 27% of the ones bracing to lose ground (Jobber Home Service Trends, 2026). The shop that answers like an institution gets treated like one: reviews asked and answered in your voice, service and city pages that win “solar companies near me,” listings kept correct everywhere, ads at cost when you want them.
Reviews → Local SEO → Websites → Listings → Social → Ads at cost →
THE ONE-LINE — WHO CARRIES WHICH LOAD
The desk carries the conversation. Your license carries the math.
THE DESK, 24/7
- Answers every purchased lead, form, call and DM in seconds — EN ⇄ ES
- Qualifies with your questions: roof, shading, ownership, bill band
- Books the site assessment and defends the calendar with reminders
- Runs the months of follow-up at your cadence, in your name
- Sends your financing and incentive one-pagers — your words only
YOUR TEAM, ALWAYS
- System sizing, production estimates, and every savings number
- Pricing, proposals, and the contract
- Permits, interconnection, and the utility paperwork
- The install, the inspection, and the warranty
- Any question that smells like engineering — routed to you, word for word
Every transcript is yours — readable anytime, never shared or sold. And there’s a person on this grid: Cloud 9 belongs to Willie, a San Antonio shop rather than a reseller — judge the product by how his own line gets answered.
THE STATEMENT — ONE FLAT LINE, NO METER
Their bill goes down. Yours stays flat forever.
CLOUD 9 DIGITAL MARKETING · SAN ANTONIO, TX
Every line on the bill, itemized: front desk · bilingual · surveys booked · text-back · nurture · fees by text · quote revival · reviews · local SEO · site & pages · listings · social · ads at cost · email & text — or walk the whole machine and the one price.
DUE ON RECEIPT
FIRST MONTH — TODAY
No setup fee · cancel anytime · live in ~4 days · texting from your number once carrier registration clears · ad budget at cost · your rate never moves once you start
THE SURVEY LOG — ASKED BY INSTALLERS, ANSWERED STRAIGHT
What solar companies ask before they sign.
Q-01A homeowner asks the desk what they’d save. What happens?
It never answers that — not with a number, not with a range, not with a “typically.” Savings, system sizing, production estimates and pricing are engineering and sales questions that belong to your team, and the desk’s job is to get that homeowner in front of you: it answers, qualifies with your questions — roof age, shading, ownership, the bill range you ask about — and books the site assessment where your people run the real numbers. It can send your financing and incentive one-pagers in your words, but the math is always yours.
Q-02Why does speed matter this much when the sales cycle takes months?
Because the cycle is long but the shortlist is decided in minutes. A purchased lead is often sold to several installers at once, and even an exclusive web lead is a homeowner with three tabs open. Answering a new lead in five minutes instead of thirty makes you up to 21× more likely to qualify it (MIT, 2007) — the months come later; the shortlist is a sprint. You paid for the name either way. Only the shop that answers first gets to be patient with it.
Q-03Most of my proposals just go quiet. Can it actually bring them back?
That silence is where the desk earns its keep. 93% of leads that convert are reached by the sixth attempt (Velocify) — and those attempts spread across the weeks a family compares bids, meets their bank, and waits out a billing cycle or two. The desk runs your cadence without getting bored: the day-two check-in, your financing sheet when they mention payments, the reschedule when the spouse can’t make Thursday, the quiet check-in a month later. When they’re ready, it books the appointment and hands you the file.
Q-04I’m running crews and permits all day. How much of me does this need?
One setup conversation. We build it around your company — service area, panel brands you install, financing partners, your qualifying questions, your compliance rules — wire it to your phones, forms and Google profile, and run it from there. You read a plain-language monthly report. Live in about 4 days; texting from your own number once carrier registration clears.
Q-05¿Atiende en español?
Completamente — la llamada entera, la calificación, la cita para la evaluación del techo y todo el seguimiento del presupuesto — en el idioma en que llegue la familia, cambiando a mitad de frase si hace falta, a cualquier hora. En Texas, el instalador que atiende en los dos idiomas gana casas que los demás nunca escuchan llamar.
Q-06Solar has a reputation problem. How does marketing help mine?
Door-knockers and disappearing companies made homeowners defensive — which is exactly why the established local shop wins when it looks like one. Around 98% of people read reviews for local businesses, and 88% would pick a business that replies to its reviews, versus 47% for one that ignores them (BrightLocal, 2024). The marketing side asks every customer for the review — never gated — answers each one in your voice, keeps your profile, pages and listings correct and current, and builds the service and city pages that win “solar companies near me” before the door-knocker ever reaches the porch.
Q-07What about the leads I generate myself — referrals and my own ads?
Same desk, same seconds. Your ad forms, website chats, DMs and referral calls all land in one place and get answered immediately, around the clock — and your ad spend runs at cost, with no markup, when you want ads at all. A referral who calls at 7:40 PM and reaches a fast answer in their own language books; one who reaches voicemail calls the next name their neighbor gave them.
Q-08What does it cost, and what’s the catch?
$1,497 a month flat for all fourteen jobs — the desk and the marketing together. Billed annually it’s $998 a month ($11,976 for the year — four months free). First month today, no setup fee, month-to-month, cancel anytime, ad budget at cost. The catch favors you: one closed install pays for a long stretch of the service, and your rate never moves once you start.
LEAD № 2481 — CLOSED OUT
M. HERRERA · NORTH SIDE
ANSWERED FIRST ✓ · SURVEYED ✓ · SIX TOUCHES LATER — SIGNED ✓
THE NAME EVERYONE BOUGHT. THE INSTALL ONLY ONE SHOP GOT.
TOMORROW · 11:42 AM
The next lead gets sold at lunch. Answer like you paid for it.
Your crew will be on a roof when it comes in — that part never changes. What changes is who picks up. Be the installer who answers in seconds, follows up for months, and looks like the company that will still exist in year twelve of the warranty.
Want proof before a phone call? Run the free 60-second audit for your solar company — your score shows up first.
SE HABLA ESPAÑOL · THE DESK NEVER SIZES A SYSTEM · SAN ANTONIO, TX
Cloud 9 for the trades: all industries · pricing · the machine · roofers · electrical · hvac