Privacy Policy

Effective date: June 1, 2026

1. Information We Collect

We collect information you provide directly — name, business name, phone number, email address, and any messages you send through our contact form or when you book a call. We also collect standard server log data when you visit our site, including IP address, browser type, pages viewed, and referring URLs.

2. How We Use Your Information

We use the information you provide to respond to your inquiries, deliver services you've engaged us for, send updates relevant to your account or project, and improve how we operate. We do not sell your personal information. We do not share it with third parties for their marketing purposes.

3. Cookies

Our site may use cookies to understand how visitors use the site and to support basic functionality. You can disable cookies in your browser settings. Some features may not function properly if you do.

4. Third-Party Services

We use third-party tools to operate our business — scheduling software, CRM platforms, SMS and phone services, and analytics tools. These services have their own privacy policies. We only use services that handle data responsibly and consistent with applicable law.

5. Data Retention

We retain your information for as long as necessary to deliver services and fulfill legal obligations. If you'd like your information removed, contact us at the number below and we'll handle it promptly.

6. Your Rights

You have the right to access, correct, or delete personal information we hold about you. To make a request, contact us at 210-880-3390 or by text.

7. Contact

Cloud 9 Digital Marketing · San Antonio, TX · 210-880-3390

8. SMS Messaging

By providing your phone number, you consent to receive SMS messages from Cloud 9 Digital Marketing including appointment reminders, follow-up communications, and promotional messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt-out at any time. Reply HELP for help. We do not sell or share your phone number with third parties for their marketing purposes.