Cloud 9Cloud 9· chiropractors
210-880-3390 Get started
A bright, empty chiropractic adjustment room in the morning — chrome and leather table, venetian-blind light raking across the wall

FOR CHIROPRACTORS · ACUTE, WELLNESS & PI CALLS · EN ⇄ ES

You can hear the phone ringing from the table. Your practice is the thing out of alignment.

The call ringing out mid-adjustment is the money call — the weekend’s wrecked back, booking with whoever answers first. Cloud 9 puts a full front desk and a full marketing team on your practice for one flat rate: every call, text, and DM answered in seconds, around the clock, in English or Spanish; new patients booked with a confirmed time; reminders and win-backs keeping care plans full; and the search presence, reviews, and website built to make yours the practice they find first. One machine — found, answered, booked.

Get started See the week, realigned ↓

$1,497 a month covers the desk and the marketing both — nothing sold separately, nothing metered. First month starts today; no setup fee; leave any month you like.

the nine-forty ring

The ring you can hear mid-adjustment — and can’t do anything about.

Monday, 9:40 a.m. Your hands are on a patient’s thoracic spine when the phone starts again — your CA is untangling a visit-limit question with Blue Cross on the other line, and ring four rolls to voicemail. On the other end: a man who wrecked his back moving a couch Saturday, spent Sunday night searching “chiropractor near me,” and picked you because you were closest. He doesn’t leave a message. He dials the practice two miles away, somebody there answers on the second ring with “we can see you at 2:15,” and you never find out he existed. Small healthcare practices miss up to 30% of their calls during office hours (ACA Today, citing Invoca) — and with a new-patient relationship worth $1,000–$3,000 (BlueIQ), every one of those rings is a four-figure sound. The desk answers in seconds, every time, and books the acute-pain caller a confirmed time while your hands stay where they belong.

Text us Call 210-880-3390

the quiet fall-off

Nobody fires their chiropractor. They just stop showing up.

The louder leak gets the headline; the quieter one costs as much. Without reminders, no-shows run 16–18% (ChiroTouch) — and care plans fall off the same soft way: the corrective-care patient who feels better at visit nine of twenty-four and quietly stops, the wellness regular whose three weeks becomes three months. The profession’s median PVA is 34 (Chiropractic Economics, 2025), and that number is made almost entirely of follow-through. The desk carries it for you: every visit confirmed and reminded, every drop-off reached out to in your voice, last year’s lapsed patients invited back — kindly, persistently, until the schedule reads full again.

Reminders & booking → The follow-up → Lapsed-patient win-back →

found first, answered first

The practice two miles away isn’t adjusting better. It’s being found first — and picking up.

You’ve seen the competitor with three hundred reviews sitting above your forty-two and felt it in your teeth. 90% of patients read reviews before choosing a provider (ReviewTrackers, 2024) — the Sunday-night searcher never sees the practice that isn’t on the map when it hurts. Cloud 9 runs the whole motion as one machine: the website and local SEO built to put you in front of “chiropractor near me,” the Google profile and listings kept true, the reviews asked for after visits and answered in your name, the social feed that shows the practice is alive, ads with spend at cost when you want them — and the same desk answering everything all of it brings in. One team, one motion.

coverage, hour by hour

Forty hours is a shift. Your phone works one-sixty-eight.

A front-desk hire runs about $38,000–$43,000 a year (Salary.com, Glassdoor 2026; BLS puts the median receptionist at $17.90/hr, May 2024) and covers forty of the week’s 168 hours — none of them Sunday night, when the weekend warrior is searching. The Cloud 9 desk covers all 168 and brings the entire marketing side inside the same flat rate. And unlike a per-minute answering service, there’s no meter running while a patient describes their back pain. This isn’t about replacing your CA — it’s about her never again being the only line of defense at 9:40 on a Monday.

Text us Call 210-880-3390

kept off the table

The desk runs your front. The care never leaves your hands.

Never a clinical word. It doesn’t read symptoms, suggest care, or say “that sounds like…” — anything clinical is routed to your team, per your protocol, every single time.

The ROF stays in your room. Findings and care plans are yours to present. The desk’s job is making sure visit two is on the calendar — and that visit nine isn’t quietly the last.

It never guesses at coverage. Carrier, plan, and ID details are gathered into one clean file for your CA to verify. No coverage promises, no adjuster act, ever.

No promises in your name. No outcome talk, no invented specials — it promotes the offers you actually run, in words you’ve approved, and asks for reviews honestly, never buys them.

the price, plumb

Two invoices, out of line — or one number, dead plumb.

OUT OF ALIGNMENT

A front-desk hireone shift, five days, benefits, turnover
A marketing agencya retainer, a meeting, a monthly report
$5,000–$7,000/moacross two vendors — market range, not a promise of savings

Two contracts pointing at each other whenever the phone rings anyway.

IN ALIGNMENT

$1,497/mo — flat

EVERYTHING INCLUDED · FIRST MONTH TODAY · NO SETUP FEE · MONTH-TO-MONTH · CANCEL ANYTIME · ADS AT COST

Fourteen jobs on one spine — every segment has its own page: the 24/7 desk, missed-call text-back, booking & reminders, the follow-up, lapsed-patient win-back, EN ⇄ ES answering, payments by text, reviews, local SEO, the website, listings, social, email & text campaigns, and ads at cost — or see how the whole machine moves together and the one price, itemized.

Prefer a year? $11,976 (≈$998/mo — four months free), with a custom site build included.

Repricing is something that happens to the market, not to you: once your practice is on the books at $1,497, that figure holds — year over year, no creep.

The practice behind your practice is one person deep: Willie, San Antonio — the name that answers for every page, every booking, and every week of tuning, not just the signup call.

range of motion

Every question, taken through its full range.

Who answers when I’ve got both hands on a patient — and what do my patients hear?

Your practice’s own front desk, in your name, in seconds — every call, text, web form, and DM, through Monday’s nine-forty surge and on Sunday night, in English or Spanish. It offers the openings you actually keep, confirms the time out loud, sends the intake link, and texts back any call it somehow couldn’t catch. Anything it hasn’t been taught becomes a clean message routed to you or your CA — never a guess. You can read every conversation it has, and a real person reviews and tunes it weekly.

Will it ever advise a patient about their pain or their care?

Never. Not a symptom read, not a “that sounds like…,” not an opinion on whether they should be seen. Anything clinical gets one answer — the doctor will talk with you about that — and gets routed to your team exactly the way your protocol says. The desk books, reminds, gathers, and follows up. The care itself never leaves your hands.

Half our phone time is insurance — visit limits, prior auth, “am I covered?” What happens to those calls?

The desk takes the load without playing adjuster. It gathers the caller’s carrier, plan, and ID details, answers the administrative facts you’ve approved — hours, what to bring, what a first visit involves — and hands your CA one clean file to verify, so she’s confirming benefits instead of playing phone tag between adjustments. It never guesses at coverage and never promises what a plan will pay.

What about personal-injury calls — the post-crash patient, the attorney’s office?

Those are flagged as priority intake and handled carefully: when the crash happened, how they were referred, the attorney’s or adjuster’s contact if there is one, and the soonest opening — then routed to you the same day with everything already in one file. The desk never discusses fault, treatment, or what a case is worth. PI is a small share of visits and an outsized share of collections, which is exactly why those calls should never ring out.

My leak isn’t just new patients — it’s the ones who quietly stop coming. Does it help there?

That’s the desk’s other shift. Practices running without reminders see 16–18% no-shows (ChiroTouch) — the hole in the 2:30 slot nobody refills. The desk confirms every visit, reminds ahead of it, and when someone drops off mid-care-plan it reaches out, kindly and persistently, so visit nine isn’t quietly the last one. Lapsed patients from last year get the same treatment. PVA is made of follow-through, and the desk carries the follow-through.

We run on ChiroTouch. Do I have to change anything?

No. The desk works alongside your ChiroTouch or Jane setup, not inside it — it books into the openings you set and hands your CA a clean, complete file for every new patient, reschedule, and win-back. Your EHR, your billing, your notes, and your workflow stay exactly as they are.

How fast is this live, and what do you need from me?

The longest part is ours: a real person reads the desk’s conversations and tightens them every week for as long as you stay. Your own local number carries the calls as soon as carrier registration clears, and the desk is already answering before the first week is out. All it needs from you is one working session — your hours, your openings, the questions you want asked, how insurance and PI calls get handled, and the words you never want used.

What does all of this cost a practice like mine?

One flat $1,497 a month, and the meter never runs: the whole desk, the whole marketing side, every ad dollar passed through at cost. Your first month starts today, there’s no setup fee, and the agreement is month-to-month — leave whenever you like. A year runs $11,976 (≈$998/mo — four months free) with a custom site build included. And the figure you join at never moves: later list prices are someone else’s news, not yours.

The table is ready. Now the phone is too.

Another Monday is already on its way, and a weekend warrior ahead of it. When he calls at nine-forty, your hands will be exactly where they belong — on a patient — and his call will still be answered on the first ring, his two-fifteen confirmed out loud, his intake already in your CA’s hands. That’s the whole adjustment. It holds.

See the one price — $1,497/mo Call 210-880-3390 Text us

HABLAMOS ESPAÑOL — EL DOLOR NO ESPERA, Y AQUÍ TAMPOCO ESPERA SU LLAMADA

Cloud 9 for the practice: dental · hospice · all industries

Call Text