“¿Hablan español?” Now the answer is always yes.

A full conversation — natural, warm, conversational Spanish on calls, texts, website chat, and social messages, around the clock. It answers questions, qualifies the job, and books the appointment onto your real calendar in Spanish, exactly the way it does in English.

It switches with them, instantly, and switches back if they do — as many times as the conversation wanders. There’s no menu to press and no “let me transfer you.” The same voice simply keeps talking in whichever language the customer is using right now.

No — and that’s the point. A separate line or a clunky menu tells a customer they’re an afterthought. Here it’s one number and one greeting for everyone, and the desk meets each caller in their own language from the first sentence.

Every conversation lands with you in plain English — who called, what they need, where they are, and when they’re booked. The desk handles the Spanish end to end; you just see another job on the calendar.

The metro is roughly two-thirds Hispanic (U.S. Census), and Hispanic buying power nationwide is around $2.6 trillion (Selig Center). A Spanish-speaking customer who hits an English-only greeting doesn’t leave a voicemail — they call the competitor who can talk to them. This closes that door for good.

Nothing extra — both languages are built into The Cloud 9 Team at one flat $1,497/mo: the receptionist, booking, follow-up, payments, reviews, and the marketing, all bilingual where it counts. Month-to-month, first month today, no setup fee, cancel anytime.