Cloud 9Cloud 9
STAGE 02/05 Answer & book one of 14 jobs on one team — never sold alone · $1,497/mo for all of it

Cloud 9 / AI Receptionist

THE FRONT-DESK SEAT — the one nobody keeps filled

An AI receptionist you don’t have to take our word for. Audition it right now.

An AI receptionist answers every voice call and text in seconds — 24/7, in English and Spanish — and books the job straight to your calendar. The number below isn’t a sales line — it’s answered by the same AI front desk you’d be getting, trained on our business the way yours would be trained on yours. Call it. Ask it something hard. Switch to Spanish mid-sentence. Hang up when you’re convinced.

PICKED UP IN SECONDS · 24/7/365 · ENGLISH ⇄ ESPAÑOL · BOOKS STRAIGHT TO YOUR CALENDAR

$45–50K/yr

what a hired receptionist costs — for one 9-to-5 shift

ServiceTitan, 2025
~40%/yr

CSR turnover, 13–15 month average tenure — the seat empties itself

Insignia Resources
27%

of callers never call back when their first call goes unanswered

Invoca call analytics

THE AUDITION — four calls that usually go wrong

Watch it handle the ones that used to hurt.

Answering a new lead in 5 minutes instead of 30 makes you up to 21× more likely to qualify it (MIT, 2007). Two rings beats both — at 2 p.m. and 2 a.m. alike. And answering is only stage two of five

ITS LIMITS — on purpose, in writing

Trained just as hard on what it’s not allowed to do.

The AI that embarrasses an owner is the one somebody let improvise. Yours doesn’t. These guardrails aren’t settings a clever caller can talk it out of — they’re the job description.

The audition works here too: call and try to make it overstep.

  • Never invents a price. Custom or complicated work → it books the estimate and hands you the details.
  • Never gives licensed advice. Legal, medical, code, clinical — “that’s exactly what the owner will walk you through.”
  • Urgent means you, now. Real emergencies get you texted on the spot — or the call transferred straight through.
  • Every word is on the record. You can read every conversation it has, any time you like.
  • Real operators tune it weekly. It’s watched by people whose names are on it — ours.
  • Your voice is opt-in only. It can answer in a voice modeled on yours — set up only with your written consent, never by default.

EVERY CHANNEL — one front desk, all the doors

Customers don’t just call anymore. It doesn’t just answer calls.

Seven ways into your business, answered by one brain — so the customer who calls, then texts, then DMs is one conversation, not three strangers.

Phone calls

picked up in seconds, 24/7

Texts

from your business number

Website chat

visitors turned into bookings

Facebook Messenger

answered in minutes, not Mondays

Instagram DMs

answered before they scroll on

WhatsApp

the channel your customers already use

Email

read, answered, booked

And the call it can’t catch?

An instant text-back, so no lead hangs

Both hands on the work while the confirmation arrives

MEANWHILE — you, all day

Both hands on the work. The phone answered anyway. That’s the whole job description.

STRAIGHT ANSWERS

Asked by owners who’ve been burned before.

01Honestly — will it embarrass me in front of a customer?

That’s the right first question, and this page gives you the honest test: call 210-880-3390 and try to stump ours. Yours answers in your business’s name, knows your services, hours, and prices, books like a sharp front-desk person — and, just as important, it knows what it’s not allowed to do. Real operators read its conversations and tune it every week, and you can see every word it says.

02What happens on a call it can’t handle?

It doesn’t bluff. On anything complicated, custom-priced, or urgent it takes the details, tells the caller exactly who follows up and when, books the estimate or visit where that’s the right move, and flags you — real emergencies get you texted on the spot, and it can transfer the call straight to you or your staff. The caller gets an answer and a next step instead of a voicemail.

03Is it really answering at 2 a.m. on a Sunday?

Yes — nights, weekends, holidays, and the middle of your busiest afternoon, picked up in seconds, 24/7/365. And after-hours behavior is yours to set: answer and book, take a detailed message, or route emergencies to your on-call line.

04Does it speak Spanish?

Fluently, on every call and text — and it switches languages the instant your customer does, mid-conversation. No separate line, no press-2 menu. In a market like San Antonio, that’s booked jobs you’re currently losing to a language barrier.

05Which channels does it cover?

All the doors a customer can knock on: phone calls, texts, your website chat, Facebook Messenger, Instagram DMs, WhatsApp, and email — answered by one brain, so the customer who calls, then texts, then DMs is treated as one conversation, not three strangers.

06How fast can it be answering my phone?

About 4 days for calls, web chat, and your Facebook and Instagram messages — we train it on your services, prices, and hours, wire it to your number and calendar, and you approve it before it goes live. The one piece on someone else’s clock is texting from your own business number: carrier approval (A2P) takes 4 days to 2 weeks, and it switches on the moment it clears.

07What does it cost — and can I get just the receptionist?

It comes as part of The Cloud 9 Team — the receptionist plus the follow-up, the payments by text, the reviews, and the marketing that makes the phone ring — one flat $1,497/mo, month-to-month, first month today, no setup fee, cancel anytime. We don’t sell the seat alone, on purpose: an answered call that nobody follows up, invoices, or markets is a leak moved six feet.

08How is this different from an answering service?

An answering service takes a message; then the chasing is still your job, and by the time you call back they’ve rung the next name on the list. This is a different animal: your front desk, and one seat on a fourteen-job team — it qualifies the caller, books the visit on your real calendar, sends the deposit link, and follows up. The job is handled, not noted.

09Can it really answer in my own voice?

Optionally, yes — set up only with your written consent, and plenty of owners choose a warm neutral voice instead. Either way it answers in your business’s name, because it is your front desk.

THE AUDITION — free, and already on the line

Your next customer is about to call somebody. Hear what they’d hear if it were you.

Part of The Cloud 9 Team — $1,497/mo, everything included · live in ~4 days · cancel anytime · Se habla español