Miss a call and a text goes back before they dial the next number. A new lead from any source gets answered in seconds. And anyone who doesn't book right away gets a polite, persistent follow-up by text and email until they're booked or tell you no — so no lead ever slips through the cracks again.
Comes inside The Front Desk · from $1,497/mo · first month today.
When someone reaches out, they're calling more than one business — and they usually hire whoever answers first. If you're on a job, on a ladder, or it's after hours, the lead you paid to get goes to the competitor who texted back. The fix isn't working harder; it's never being the slow one.
You can't answer mid-job. They don't leave a voicemail — they just call the next name on the list.
goneA web lead fills out a form at 9 p.m. and sits unanswered until Monday — by then they've hired someone else.
coldYou text once, hear nothing, and give up — when the booking usually comes on the third or fourth touch.
droppedAnswering in seconds and following up until they decide turns leads you're already paying for into booked work.
Everything it takes to be first to respond and persistent without being pushy — across every way a lead can reach you.
What it doesThe second a call goes unanswered, the caller gets a friendly text — "Sorry we missed you! How can we help?" — so the conversation starts instead of ending.
Why it mattersA missed call is usually a lost customer. Texting back in seconds keeps them with you instead of dialing the next business.
What it doesNew leads get a real first response in seconds — day, night, weekend, holiday — never left waiting for business hours.
Why it mattersThe business that responds first almost always wins. Speed, not effort, is what closes the lead.
What it doesCalls, texts, web forms, Google, Facebook and Instagram messages, and ad leads all funnel into one place and get the same instant follow-up.
Why it mattersLeads come from everywhere. One that lands in an app you don't check is a lead you've already lost.
What it doesIf they don't book right away, a polite series of texts and emails keeps the conversation alive over the following days — friendly, never spammy.
Why it mattersMost bookings come after several touches, not the first. The follow-up nobody has time to do by hand is exactly where the jobs are.
What it doesIt asks the basics — what they need, where, and when — so the leads that reach you are real and ready, not tire-kickers.
Why it mattersYou spend your time on jobs worth quoting, not chasing dead ends.
What it doesOnce a lead is warm, it moves straight into booking — offering times and getting the appointment on the calendar.
Why it mattersA followed-up lead is wasted if there's friction to book. It carries them all the way to a confirmed appointment.
A call, text, form, or message arrives from any source — and is captured instantly, day or night.
They get a real, friendly first response right away — missed calls get a text back, forms get a reply, and the basics get asked.
If they don't book at once, a polite text-and-email sequence keeps going until they're on your calendar or opt out.
Catching the lead is step one. The Front Desk carries it all the way to a paid, booked job.
Seconds. Missed calls get a text back almost immediately, and new leads from any source get a real first response right away — including nights and weekends.
Phone calls and texts, your website forms, Google, Facebook and Instagram messages, and your ad leads — all funneled into one place and followed up the same way.
No — it's polite, helpful, and spaced out, and it stops the moment they book or ask to opt out. It feels like a responsive business, not a robot.
Over several days with a few well-timed touches, because most bookings come after the first message — not on it. You can tune the length to your business.
Yes, around the clock. The after-hours lead is the one most likely to be lost otherwise — so that's exactly when fast follow-up matters most.
It's part of The Front Desk at $1,497/mo — first month today, no setup, cancel anytime. Bundle it with the Marketing Team as the Full Team and save.
Follow-Up is one of five specialists in The Front Desk. You hire the whole front office — so the lead that comes in also gets answered, qualified, booked, and collected, end to end.
See how fast it responds and follows up on a quick call. No pressure, no jargon.
Se habla español · 24/7 · every lead source