Cloud 9 / Hotels
For hotels & inns · front desk 24/7

Every direct booking you win is an OTA commission you keep.

A guest is ready to book — and if they reach voicemail, they reserve through an OTA and you hand over 15–30%. Your front desk answers every call and inquiry in seconds, books it direct, captures group and event blocks, and covers the desk around the clock. 24/7, English & Spanish.

From $1,497/mo — the commissions you keep on direct bookings pay for the year. First month today · no setup · cancel anytime.

Answers 24/7 Wins direct bookings English & Spanish
FRONT DESK · LIVE 24/7
2 nts
Direct booking · King suiteno OTA commission
Block
Wedding · 18-room blockinquiry → sales team
11:50p
Late check-in questionanswered live
Spanish · availabilitybooked direct
Every booking captured direct — the desk never sleeps.
Books direct, not the OTA Fills group & event blocks English & Spanish Covers the desk 24/7
Where the margin slips

The booking you don't answer is a booking the OTA takes a cut of.

A guest who can't reach you books through a travel site — and a chunk of every one of those nights goes to commission. Meanwhile the highest-value bookings, group blocks and weddings, are the ones most likely to ring out.

The OTA commission

Every booking that goes through a travel site instead of your front desk costs you 15–30% — margin you'd keep on a direct reservation.

The group block missed

A wedding or corporate room-block inquiry hits voicemail. By the time someone replies, they've blocked rooms at the property that answered.

The unstaffed front desk

A boutique property can't keep someone awake at the desk all night — so after-hours bookings and questions go unanswered.

The review that decides it

Travelers weigh your rating before they book — but new reviews go unanswered and happy guests are never asked.

Direct bookings, around the clock

Answer every guest, book direct, and capture every block.

Your front desk runs the reservations line 24/7: every call and inquiry answered in seconds and booked directly with you, group and event blocks captured and sent to your sales team, late check-in and amenity questions handled, and reviews tended — so you keep the commission and fill the rooms that matter most.

Answered 24/7Every reservation call & inquiry caught in seconds
Booked directThe guest reserves with you, not the OTA — commission kept
Blocks capturedGroup, wedding & event inquiries to your sales team
Every reservation, every block

From a one-night direct booking to a full wedding block.

Direct room bookings

Answered in seconds and booked direct, so you keep the commission an OTA would take.

Weddings & events

Room blocks and event inquiries captured and moved to your sales or events team fast.

Group & corporate

Corporate, sports, and tour group blocks fielded with the details and followed up.

Front-desk overflow

Late check-in, availability, amenities, and changes answered 24/7 so no one's left waiting.

Extended & repeat stays

Long-stay and returning-guest bookings handled and nurtured for repeat direct business.

Reviews & reputation

Happy guests asked, new reviews flagged — the rating a traveler reads before they book.

Your front desk, handled

Start with the front desk. Add marketing when you're ready.

The Front Desk$1,497/mo
The Reservations Agent

Answers every call, text & inquiry in seconds — 24/7, EN & ES — and books it direct, in your hotel's name.

The Direct-Booking Closer

Turns "just checking availability" into a confirmed direct reservation, so the commission stays with you.

The Group & Events Coordinator

Captures wedding, corporate, and group-block inquiries and moves them to your sales team fast.

The Overnight Front Desk

Covers late check-in, amenity, and reservation questions through the night so nothing's missed.

The Reputation Specialist

Asks happy guests for reviews at the right moment and flags new ones so you respond.

Start the Front Desk
The Marketing Team+$500/mo
SEO & the map

Rank for "hotels in [city]," "boutique hotel," "wedding venue hotel" — and own the map pack.

Reviews that drive bookings

The rating and recent 5-stars a traveler reads before they reserve — actively grown.

A direct-booking website

A beautiful site built to convert lookers into direct reservations, not send them to an OTA.

Ads at cost

Direct-booking and events campaigns — your budget straight to the platform, never marked up.

hotels in your city
Your Hotel You 4.8 · 742
Across-Town Inn4.3 · 281
Illustrative — where the marketing team gets you.
Add the Marketing Team
The commission math

The OTA cut you keep on direct bookings pays for the year.

At 15–30% per booking, OTA commissions are one of a hotel's biggest silent costs. Shift even a handful of bookings a week to direct and capture the group blocks, and the savings dwarf the price. Your front desk is $1,497/mo — answer everything, book direct, and the rest is margin.

See plans
How it stays in its lane

You run the property. We run the reservations line.

  • The property is all yours. It answers, books, captures blocks, and tends reviews — it never sets your rates or runs operations.
  • It books; you host. Reservations and blocks land in your system exactly how you set them — no parallel setup to babysit.
  • Sounds like your hotel. Your name, your property, your standards — never a generic call center.
  • At cost, never marked up. Ad budget goes straight to the platform; reviews are asked of every guest and never gated.
Pick where to start

Start with the Front Desk. Add marketing when you're ready.

First month today, no setup fee, cancel anytime — live in about a week.

Most popular · start here
The Front Desk
Win direct, fill the blocks.
$1,497/mo
First month today · cancel anytime
  • Answers every reservation · 24/7 · EN & ES
  • Books direct — keeps the commission
  • Captures group, wedding & event blocks
  • Covers the overnight front desk
  • Asks for & flags reviews
The Marketing Team
Drive direct bookings.
$1,997/mo
First month today · cancel anytime
  • Direct-booking website
  • SEO · Google profile · 70+ listings
  • Reviews · social · nurture
  • Ads at cost
Both teams · best value
The Full Team
Less than buying both apart.
$2,997/mo
vs $3,494 bought separately
  • Everything in the Front Desk
  • Everything in the Marketing Team
  • Both teams talk to each other
  • One number to call — yours

Pay yearly and save 20% — plus a custom website & cinematic brand video, free.

Straight answers

The questions hoteliers ask.

How does it win direct bookings?

Every call, text, and inquiry is answered in seconds and booked directly with you — so the guest reserves with the hotel instead of an OTA, and you keep the 15–30% commission. The faster, warmer answer wins the direct booking.

Does it handle group blocks, weddings, and events?

Yes — those are your highest-value bookings. Every one is answered fast, the details captured, and moved to your sales or events team.

Can it cover the front desk after hours?

Yes — 24/7. Late check-in, availability, amenities, and changes are answered live in seconds, so a small property doesn't need someone awake at the desk to catch every booking.

Does it manage reviews?

Yes — it asks happy guests for reviews at the right moment (never gated) and flags new ones, because your rating is what a traveler weighs before they book.

English and Spanish?

Both — every call and message, switching mid-conversation, so you never lose a Spanish-speaking guest to a language barrier.

How much is it?

The Front Desk is $1,497/mo, the Marketing Team $1,997/mo, or the Full Team $2,997/mo. First month today, no setup, cancel anytime.

Your front desk is ready

Keep the commission. Fill the rooms. Never miss a booking.

Start with the Front Desk today — every reservation booked direct, every block captured, every night covered. First month today, no setup, cancel anytime.

Se habla español · front desk open 24/7/365